Shipping policy

Shipping Policy

Thank you for choosing Uni Design! We strive to ensure that your shopping experience with us is as seamless and enjoyable as possible. Please take a moment to review our shipping policy outlined below:

Shipping Methods:

  • We offer multiple shipping options to cater to your needs.
  • All orders are processed and dispatched within 7 business days for read to wear and 21 business days for custom orders from the date of purchase, unless otherwise specified.
  • Our shipping partners include Canada Post, FedEx, DHL,  who provide reliable delivery services.

Shipping Costs:

  • Please note that shipping costs are not included in the product price and will be added to your total during checkout.
  • The shipping charges are calculated based on the destination, weight, and dimensions of the package.

Estimated Delivery Times:

  • Estimated delivery times vary depending on the shipping method chosen and the destination of the package.
  • Upon dispatch, you will receive a shipping confirmation email with a tracking number, allowing you to track the status of your shipment.

International Shipping:

  • We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply, which are the responsibility of the recipient.

Shipping Restrictions:

  • Some products may have shipping restrictions due to their size, weight, or contents. Please refer to the product description for any specific shipping restrictions.

Order Tracking:

  • You can track the status of your order by entering the provided tracking number on our website or directly through our shipping partner's tracking portal.

Delivery Issues:

  • In the rare event of a delivery issue or delay, please contact us via email : unidesign.mtl@gmail.com for assistance. We will do our best to resolve the issue promptly.

Shipping Policy Updates:

  • We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. 

Sincerely,

Uni Design Team